trust

Trust Me! Why You Need To Understand Trust, and How To Earn It (Part 2)

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As we explored in my last article about Victor, the appliance repairman, trust is increasingly necessary and valuable in modern life. At the same time, trust is getting scarcer as well-publicized betrayals in business and government add up. What is Trust? But what is trust? The dictionary defines trust as the “Firm reliance on the integrity, ability, or character of a person or thing.” … Read more

Trust Me: Why Trust Matters More than Ever (Part 1)

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From personal relationships to work, commerce, government, even our future selves, we look at Why Trust Matters. The other day, I invited a total stranger with a Ukrainian accent, “Victor,” whom I found on the Internet, to come into my house. Within 24 hours of my call, he was in my kitchen, fixing two appliances. … Read more